• Returns/refunds are only subjected to situations of out of stock.
• Returns/refunds are only subjected if buyer received wrong sizes (Ordered L but Received XL tagged on item). Slight variations on measurements are not included in this return policy.
• Returns/refunds are only subjected if buyer received wrong colours ( Ordered Pink but Received Green). Slight variation on colours due to lighting and manufacturing variations are not included in this return policy.
• Returns/refunds are only subjected to situations of buyer receiving damaged items.( Ie: Torn, broken). Slight scratches due to handling are not included in this return policy.
Return request must be submitted via email to us within 48 hours (2 days) upon item received. Failure to do so would cause order to be ineligible for return or refund. The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. MXWardrobe will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 working days after the confirmation.
Please contact us at firstname.lastname@example.org if you have any return requests, questions or doubts.