Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
1. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
2. Invoice / Cheque / Offline Bank Transfer
Bank : Maybank
Bank Account and Account Name will be displayed when choosing " payment method " during order.
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : firstname.lastname@example.org
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at email@example.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are processing or shipped will not be cancel.
Q. What is the product's transaction currency?
Main transaction currency is in MYR. Other currencies such as USD, EURO, POUND, SGD and many more are available upon currency selection.
Q. How long does the delivery usually takes?
Preorder delivery usually will takes about 10 to 20 working days. Ready stock ships within 1-3 working days.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to firstname.lastname@example.org for us to clear your doubts.
For international shipping: Please email email@example.com